will my houseplant look like the plant in the picture?

Yes! All Bloomscape plants are fully grown as pictured, however, each plant is unique so there will be variations in color, shape, etc. Your plant will arrive healthy and undamaged, pre-potted in the color of your choosing with a matching saucer.

how much is shipping?

All orders $50 and over ship free. All orders under $50 are subject to a flat $7.00 shipping fee. Please see the Shipping Info section for more details.

when will I receive my plant?

To ensure your new plants arrive safely and healthy, they need a few days to settle into their new pots. Because of this, most plants will be delivered within 2 weeks of purchase. We’ll reach out if your plant is delayed due to inclement weather. Please see the Shipping Info section for more details.

do you really deliver plants nationally?

Yes! We ship to all 48 states in the Continental U.S. You can even send a plant gift to a friend in another state!

my plant or pot arrived damaged, what do i do?

We’re so sorry your plant or pot was damaged during shipping. We guarantee the safe and healthy arrival of all our plants and will happily send you a replacement free of charge. Simply contact our customer support team via email at [email protected]. Send a picture of your damage and help answer a few questions to improve our shipping and packaging and we’ll ship out a replacement for you as soon as possible.

what’s wrong with my plant? help!

Don’t worry, we’re here to help you with all your plant questions or concerns! You can contact our very own Plant Mom with plant health questions in a number of ways:

    • 1. Send a pic of the problem using #askplantmom on twitter @bloomscape_ or message us on Facebook.
    • 2. Use our online chat to get real-time advice for questions that can’t wait.
      • 3. Email us at

    [email protected]

      and we’ll respond within 24 hours.
What material are your pots made of?

Ecopots are made from up to 80% recycled plastic—mostly harvested from the ocean—and stone dust which gives it a soft, matte finish. They are extremely durable, stylish, and highlight the natural beauty of the plants.

Why plastic?

Simply put, this pot is the best option that meets our high standards for durability, the health of the plant, safety for your floor or surface, and aesthetics. We’ve spent a long time doing lots of research testing pots to come to this conclusion. Don’t worry though, we’ll be designing and offering other styles in the near future.

When will there be other colors available?

We currently have no plans of introducing any new colors in the near future. However, you can sign-up for our emails and be the first to hear about new products and plants!

Can I still get the terracotta pot instead?

Sorry no, we do have an Ecopot in a similar color though!

What are the sizes of your pots?

We have 3 sizes of pots. The small pot (for our small plants) has a diameter of 6.3 inches and is 5 inches tall. The medium pot (for our medium plants) has a diameter of 8 inches and is 7 tall. The large pot (for our large and extra-large plants) has a diameter of 11.8 inches and is 10.25 inches tall.

Can I return or exchange the pot if I don’t like the color once I get it?

We currently do not offer returns or exchanges. However, you can purchase just the pot and saucer using this link.

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