Return policy

Can you return plants? No.

At this time, Bloomscape does not accept returns on plants, but we do guarantee every plant will arrive in great condition, and all plants are guaranteed for 30 days after purchase.

If your plant or pot arrived damaged, or your purchase was made less than 30 days ago, please have your order number and photo of your damaged plant ready. Then, let us know via the form below so we can ship a replacement for you as soon as possible.

Request a Replacement

If you purchased your plant more than 30 days ago, not to worry! We’re here to help you with all your plant questions or concerns!

Talk to Plant Mom

Can you return care products and non-plants? Yes.

We take great care selecting the best products for our customers that will help support and enhance your plant life. If you are not happy with your purchase, we will accept returns and exchanges on unused or unopened products within 30 days of purchase. Simply reach out to our customer support team to start the process.

Click here to return a care product or accessory