Support Center

Attention Bloomscape Customers

Due to high order volume and precautionary safety measures we are taking at our greenhouse to keep our staff and customers healthy during the COVID-19 pandemic, we are experiencing some delays.  See more about our COVID-19 response.

Help with Your Order

Track Your Order

Your tracking number(s) will be emailed to you when your orders ships from our greenhouse.

Or track your order using your order number.

Most plant orders ship via UPS. After your order leaves our greenhouse to schedule your delivery or update your delivery instructions, you can sign up for UPS MyChoice.

FAQs

Shipping & Billing
Returns
Plants and products
Our COVID-19 response
Vera Plant Care App

Help with Your Plants

Got a plant question? We’re here to help you become the most confident plant person you can be!

Plant care 101
A-Z plant care guides
Plant Life blog
Meet Plant Mom
Get the Vera App


Our Guarantee

If your plant dies within 30 days, we’ll replace it for free. Learn More.