Support Center

Attention Bloomscape Customers

Due to increased volume and the impact of COVID-19, we are experiencing delays in returns processing and your order may take longer than usual to arrive. See more about our COVID-19 response.

Help with Your Order

Track Your Order

Your tracking number(s) will be emailed to you when your orders ships from our greenhouse.

Or track your order using your order number.

Most plant orders ship via UPS. After your order leaves our greenhouse to schedule your delivery or update your delivery instructions, you can sign up for UPS MyChoice.

FAQs

Shipping
Returns
Plants and products
Our COVID-19 response

Help with Your Plants

Got a plant question? We’re here to help you become the most confident plant person you can be!

Plant care 101
A-Z plant care guides
Plant Life blog
Meet Plant Mom


Our Guarantee

If your plant dies within 30 days, we’ll replace it for free.